Eighteen-year-old Nedim Arapi was driving his mother’s car up the Massachusetts Turnpike with his friends when a malfunctioning latch sent the hood of the car flying up.
Arapi managed to pull over, and he and his friends came out of the incident unscathed. However, his mother, Leslie Schick, was frightened by the incident.
“It was a shock,” Schick told WCVB-TV. “I mean, obviously, it could have ended very, very badly. It was very scary.”
Schick called Nissan about her 2012 Nissan Maxima’s faulty hood latch.
Schick reported to WCVB-TV that a Nissan representative offered an inspection in six to eight weeks, and when Schick requested a loaner vehicle, Nissan said no.
“Finally, she said, ‘Well, you know, I have to put down something. I’m putting down that you’re refusing the inspection,’” Schick told WCVB-TV.
“So I said, ‘No, I contacted you for an inspection. I want the inspection. I just can’t wait that long.'”
Schick learned of a June recall of 1.8 million Altima vehicles for malfunctioning hood latches. After Schick posted a video about her car’s hood latch incident, Nissan contacted her. Schick said that Nissan merely told her to follow the advice she previously had been given – wait six to eight weeks for an inspection.
Nissan told WCBV-TV two things: first, that the Maxima hood latch differs from that of the recalled Altima latches, and second, that Nissan is reviewing Schick’s problem internally.
Schick got the latch fixed independently.
At the time of WCVB-TV’s reporting, Nissan had yet to inspect the latch, but Sean Kane, president of Safety Research and Strategies, has looked at pictures of Schick’s Nissan hood latch.
“The whole thing looks kind of rusty,” Kane told WCVB-TV. “Looking at the photographs of the Maxima, there’s obviously corrosion on the latch. It does appear somewhat consistent with what we’ve seen in the Altima problem.”
The family later gave the latch to Nissan for inspection.